> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qoder.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Forward Mode overview

> A mode layer that lowers the barrier to bringing agents into business scenarios, delivering agent capabilities through a three-tier enterprise / template / user configuration model.

Forward Mode is the managed delivery layer built on top of [Managed Mode](/cloud-agents/api/agents/list). Administrators predefine the agent shape and available resources through a three-tier configuration model (enterprise / template / identity), and callers simply pass a `template_id` and `identity_id` to use an agent — without managing the underlying runtime.

Forward Mode ships with built-in IM channel integration, scheduled triggers (Schedules), and end-user identity isolation (Identities), making it a good fit for SaaS providers, integrators, and teams serving many end users or a large volume of callers.

## Related

<CardGroup cols={2}>
  <Card title="Create a template" icon="file-plus" href="/cloud-agents/api/forward/templates/create" />

  <Card title="Create a session" icon="comment" href="/cloud-agents/api/forward/sessions/create" />
</CardGroup>